Company Profile
"To be successful in the property rental business, you need to attract and retain the right clients. And those clients will know immediately if anyone in the organisation isn’t thorough or lacks knowledge. It’s simple – you just can’t wing it."
Duncan Macmillan
CEO, ipropertyrent.com
Duncan Macmillan has a passionate vision about how customers should be served. He believes they deserve honest communication, intelligent customer service and credible practitioners. But as an innovator in the property industry for over thirty years, Duncan also believes that it’s now time to take this level of service online. Therefore, he launched the online agency ipropertyrent.com in 2009 as the natural next step from his established Cheshire estate agency, Macmillans.
ipropertyrent.com combines the convenience, speed and range of an internet lettings agency with excellent advice and service from an expanding network of committed letting agents. Its core features are:
- Access for clients to advice, meetings, information and expertise, even outside business hours.
- Prompt and well-informed communication, always.
- Knowledgeable property professionals who will give clients an honest opinion of their options and make well-informed recommendations.
- Specialist skills, such as all our practitioners having Domestic Energy Advisor status, an increasingly important advantage.
- Reliable and cost-effective property management services.
- A sophisticated website which recognises and remembers tenants’ search preferences.
- A wide choice of high quality properties, continuously updated.
- Appointment setting for tenants’ viewings after hours and during weekends.
- Committed people who will work hard behind the scenes to ensure every requirement is dealt with as smoothly as possible.
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Margaret Farrell |
Debbie Forster |
Maureen Hassall |
Duncan Macmillan |
Ruth Macmillan |
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Karin- Massey |
Stephanie McDonagh |
Maureen Pegler |
Your contacts
Duncan Macmillan: Chief Executive, with 30 years property expertise.
Margaret Farrell: The fixer. Lettings manager who oversees the interests of over 200 landlords.
Karin Massey: Lettings negotiator with specialist skills in advertising and marketing.
Maureen Pegler: Specialising in valuing and marketing rental properties: and matching tenant and landlord.
Our support
Debbie Forster: Online banking manager, ensuring financial transactions run smoothly.
Maureen Hassall: Head of administration, making all our systems quick and efficient.
Ruth Macmillan: Managing contracts and databases, to keep sales on track.
Stephanie McDonagh: Helping guarantee that our IT works for us – and our clients.
